Privacy Policy
Last update: 04/15/2025
At Matériaux Authentiques, protecting your personal data is a priority. The purpose of this privacy policy is to inform you about how we collect, use and protect your data when you use our website https://materiaux-authentiques.com.
1. Data controller
The data controller is :
Authentic Materials
13 Rue Michel Raillard, 59200, Tourcoing
Email : contact@materiaux-authentiques.com
SIRET : 423967538
2. Personal data collected
We may collect the following data:
Last name, first name
Email address
Phone number
Postal address (for orders)
Browsing information (cookies, pages visited, length of visit, etc.)
Messages sent via the contact form
3. Purpose of collection
The data collected is used for :
Respond to your requests via the contact form
Process and track your orders
Send you information about our products or services (if you have consented)
Analyze site traffic to improve user experience
4. Legal basis for processing
The processing of your data is based on :
Your consent (contact form, newsletter subscription)
Execution of a contract (product order)
Our legitimate interest (analysis of site navigation)
5. Shelf life
Your personal data is stored :
The time required to process your request or order
Up to 3 years after last contact for marketing purposes
Up to 13 months for cookies, in accordance with regulations
6. Data sharing
Your data is never sold to third parties. It may be shared with :
Our technical service providers (host, developer, analysis tools)
Delivery services (if product is ordered)
These third parties are bound by an obligation of confidentiality and will only use your data in the context of their duties.
7. Security
We implement technical and organizational measures to ensure the security of your data and prevent any loss, alteration or unauthorized access.
8. Your rights
In accordance with the RGPD, you have the following rights:
Right of access to your data
Right of rectification
Right to object
Right to erasure ("right to be forgotten")
Right to portability
Right to withdraw your consent at any time
To exercise your rights, please contact us at [contact@materiaux-authentiques.com]
You also have the right to lodge a complaint with the CNIL (www.cnil.fr).
9. Cookies
The site may use cookies to improve your browsing experience. You can configure your cookie preferences at any time via the dedicated banner on your first visit.
10. Policy modification
This policy may be updated at any time. The date of the update will be indicated at the top of this page. We encourage you to consult it regularly.
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